Tag: english

  • 8 Tips for Successful Phone Conversations

    8 Tips for Successful Phone Conversations

    Phone conversations aren’t normally on the training agenda of most large organizations and we take them for granted. So much of our time spent connecting with, calming down, and coaching our clients takes place on the phone. We take so much time and care into ensuring our brand and voice are right in mass marketing. However, we rarely address tone.…

  • Preparation the Cambridge CELTA Certificate Course

    Preparation the Cambridge CELTA Certificate Course

    10/4/09 I’m nervous. I’m sitting here reading The Practice of English Language Teaching by Jeremy Harmer. Correction: I’m trying to read this text and I can’t get through it. I’m flashing back to 6th grade English class with Mrs. McClean drawing lines on the board. When I was new to the school,

  • A Move away from the Norm: Learning to Teach English in Spain

    A Move away from the Norm: Learning to Teach English in Spain

    4/19/09 So it’s official. Well, official in the sense that I have made up my mind to go to Spain. Unofficial in the sense that nobody else, including my boss and employees, know this yet.